UltraVM Refund Policy

At UltraVM, we strive to provide the best service possible. However, we understand that there may be situations where a refund is requested. Please read the following terms regarding refunds:

• Refund Policy
  We do not offer refunds. However, if there is a problem due to technical fault from our side, you may be eligible for a refund with service termination.
• Natural Disasters & Weather Conditions
  We are not responsible for service disruptions caused by natural disasters or severe weather conditions (such as floods, earthquakes, storms, or similar events). In such cases, refunds will not be provided.
• Non-Refundable Services
  Services such as domain registrations, custom configurations, or one-time setup , fees are non-refundable.
• Violations of Terms
  If your account or service has been suspended or terminated due to a violation of our Terms of Service, you are not eligible for a refund.
• Refund Process
  To request a refund, please contact our support team with your order details and reason for the request. Refunds will be processed within 5-10 business days.
• Payment Method
  Refunds will be issued to the original payment method used during the purchase. We cannot process refunds to alternative payment methods.

By using our services, you agree to this refund policy. If you have any questions, please contact our support team for assistance.